Peddinghaus believes that it is essential to support customers, no matter which continent they are located. For decades, Peddinghaus has shown support to the African steel fabrication industry. As the first structural machine tool provider to open an office in the region, Peddinghaus has illustrated their dedication to the African marketplace. Introducing, Peddinghaus Corporation South Africa Branch (PCSA).
Africa’s steel industry has long been a significant market for Peddinghaus. Numerous customers are located throughout the continent and PCSA is taking the proper steps to ensure these customers receive the timely service and support expected. PCSA offers African Sub-Sahara and South African regional customers the convenience of local entities.
Although Peddinghaus offers a 24-Hour Service and Support Center, not all issues can be resolved via webcam or phone call. PCSA employs a field service staff located in South Africa and a stock of local spare parts. Providing the ability to pay with local currency, PCSA eliminates time wasted and headaches caused by customs and currency conversions. Quality service, replacement parts, and helpful support are readily available when any Peddinghaus customer in Africa requires assistance.
CLICK HERE for more information on PCSA.
CLICK HERE for more information on the 24-Hour Service and Support Center.